Engage

Your connected insight platform

Scroll

Animo Engage gives dealers real-time insight into coffee machines for more efficient maintenance and fewer breakdowns. The platform also provides usage data, helping to reduce costs and increase customer satisfaction.

Your connected insight platform

Animo Engage is an IoT platform that gives dealers maximum control over their coffee machine fleet.

With real-time machine insights, maintenance becomes easier to plan, service more efficient, and downtime minimal — resulting in lower costs and higher customer satisfaction, today and with future expansions. In addition to machine status (up/down), the platform also provides insight into usage data, such as the number of recipes dispensed, popular recipes, and cleaning moments.

How does it work?

Animo Engage consists of an IoT gateway that can be easily attached to the machine or delivered factory-installed. Through a secure, independent 4G connection, the gateway sends machine data to the Animo Engage dashboard, providing real-time insight into the machine.

Why Animo Engage?

Smart maintenance insight
The number of prepared recipes supports maintenance planning.

One dashboard with map
A complete overview of machines and locations in a customizable dashboard.

Error notifications
Automatically receive an email when an error occurs on specific machines.

Cost reduction
Fewer unnecessary service visits, more efficient planning, and targeted spare parts ordering.

Sustainable
Fewer kilometers, lower CO₂ emissions. Better maintenance means longer-lasting machines.

Continuous development
Two-way communication, API, sustainability options, and more in development.

From reactive to proactive

Instead of reacting to errors, insight into counters helps plan maintenance and service visits in a targeted way, supported by real-time visibility of your machine fleet. This keeps you in control, prevents unnecessary trips, and improves the quality of your service.

Result

Lower operational costs, higher customer satisfaction, and full control over your service organization. Animo Engage already pays for itself after preventing just a few service visits.

Your platform for connected insights.

We offer Animo Engage in the following countries:

Austria, Belgium, Bulgaria, Croatia, Cyprus, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, the United Kingdom, 1) the United Arab Emirates.

Options

  • Engage connection box built into a vending machine

    • Box for connecting your OptiMe X machine to Animo engage
    • 5-year subscription (based on a usage of 150 MB data per month)
    • Art. no. 1013190 (box)
    • Art. no. 1013653 (subscription)
  • Engage connection box externally attached to a vending machine

    • Easy to attach inside or outside the machine yourself.
    • 5-year subscription (based on a usage of 150 MB data per month)
    • Including connection cable
    • Colour: black
    • W 137 x D 355 x H 569 mm
    • Art. no. 1013189 (box)
    • Art. no. 1013653 (subscription)

Requesting a quote

Animo offers you the possibility to make a no-obligation quote request very easily and quickly. You will then receive a response from an authorized Animo dealer in your area very soon.